http://knowledgebank.managementconsultancy.co.uk/ Use IThound RSS Feeds to keep up-to-date with new research on the topics that are most important to you. Client Lifecycle Management - recognize courses of action and maximize potential This issue features Gartner commentary on Best Practices in Desktop Services and Outsourcing outlining the management best practices CIOs should implement to ensure a great desktop services environment http://knowledgebank.managementconsultancy.co.uk/ithound/view_abstract?id=2501 Process Excellence: Business Process Management’s value to the CIO As a CIO, you want to add value to the business to deliver competitive edge. Budget challenges can mean that it's difficult to justify the value of Business Process Management deployment. This solution brief gives top tips improving process excellence and delivering value. http://knowledgebank.managementconsultancy.co.uk/ithound/view_abstract?id=2444 Business Process Management: the selection and buying process Considering or evaluating a Business Process Management (BPM) solution can be confusing. This solution brief gives top tips for approaching software selection to ensure a successful BPM buying process. http://knowledgebank.managementconsultancy.co.uk/ithound/view_abstract?id=2443 UK School Meets Tight Deadline for New ICT Infrastructure Through Expert Support The school needed an ICT solution provider to help deliver the technology underpinning the school's day-to-day running. Learn why they turned to Dell to deliver the full deployment within the time constraints imposed by late funding. http://knowledgebank.managementconsultancy.co.uk/ithound/view_abstract?id=2391 Microsoft V. Microsoft – the battle for your desktop This article, which first appeared in The Law Society Gazette, looks at the birth of both Windows Vista and Office 2007 and gives a brief overview of both products, from the users perspective, now that the dust has settled. http://knowledgebank.managementconsultancy.co.uk/ithound/view_abstract?id=2383 Know How Systems – Is Technology the Answer? How should lawyers approach knowledge management (KM) in their organisation? This article discusses how although developments in technology may be the driving force behind the legal sectors interest, people and processes should not be ignored. http://knowledgebank.managementconsultancy.co.uk/ithound/view_abstract?id=2378 Surviving the Credit Crunch by Providing a Better Customer Experience As worsening economic conditions put pressure on customers’ budgets, better customer service can give your organisation the competitive edge. Learn how unified communications has the potential to offer a more agile customer response and help the entire organisation work more productively. http://knowledgebank.managementconsultancy.co.uk/ithound/view_abstract?id=2369 Operational Data Integration for the Real-Time Enterprise - Business Agility in a Constantly Changing World The Real-Time Enterprise is an organization or company that has adopted business and IT solutions, along with best practices, to ensure information on products, customers, and partners is always accurate, trusted, and available for use by critical business processes in a timely manner. http://knowledgebank.managementconsultancy.co.uk/ithound/view_abstract?id=2345 ERP Case Study- Migrate a Leaner and More Agile Web-based Architecture Learn how this leading fund management house migrated from a costly and largely under-utilized SAP environment to a leaner and more agile Web-based architecture. http://knowledgebank.managementconsultancy.co.uk/ithound/view_abstract?id=2270 Managing Successful Data Migrations Too often, data migration plays a poor second fiddle to more visible components of the rationalization program. This white paper will interest companies interested in understanding the risks and hidden costs of undertaking large and complex data migrations. http://knowledgebank.managementconsultancy.co.uk/ithound/view_abstract?id=2222