Organisations have few initiatives as potentially transforming to their operations as a reconciliations utility. Utilities promise flexible application of resources, lower cost structures, unified technical architectures or platforms, best practice synergies and better staff retention.

Creating automated reconciliations processes in a more timely manner, along with greater visibility of the resulting reconciliation items, is a key element to reducing risk.

This solution brief looks at why Business Process Management projects are prone to ballooning costs and gives top tips for maintaining control of your project budget .

Email is an important online marketing activity because of the role it plays in retaining customers and driving loyalty and lifetime value. Independent research firms and leading ecommerce sites, however, are finding that the performance of traditional broadcast emailing is declining.

According to industry analysts Gartner Research, the difference in cost between an unmanaged and a well-managed computer system can be as much as 36 percent. This is significant, especially in times when budget cuts are much more the norm than budget increases.

Companies evaluating a remote support purchase should evaluate customer case studies to arrive at metric improvement goals, and then calculate the cost savings of those improvements. Armed
with this information, the RFP process can commence with a realistic budget in mind.

This document has been created to help marketers gain the greatest value possible from WebEx online seminars. While it may be most beneficial to those who have never previously used WebEx Event Center, experienced customers may find additional sources of value and best practices.

This free report from the Aberdeen Group explains the Total Cost of Ownership (TCO), which remains a significant factor that influences Enterprise Resource Planning (EPR) strategies and decisions.

Though it is easily assumed that better data will benefit an organisation, there is often a knowledge gap in the actual value that improving data quality provides.

Discover how Blue Mountain Resorts was able to improve reporting, avoid headcount additions, reduce labor costs, decrease inventory levels, and see an ROI of 1,822 percent.

Learn how a new approach to Java virtualization can make your data center's hardware go farther—and run faster.

Get the most from your SOA investment and avoid risks, by building an airtight (yet flexible) governance plan.

Learn how Business Service Management (BSM) solutions contribute to ITIL compliance by helping organizations manage their underlying technology and by ensuring that their IT infrastructures enhance business performance.

Join Ladd Bodem, Principal and Co-founder of market research firm ServiceXRG, and Jason Hekl, Sr. Director of Marketing at InQuira, as they introduce a new approach toward justifying the investment needed to deliver optimum business benefit from Knowledge Management and provide real-world examples from some of the world's leading brands.

Service-Oriented Architecture (SOA) and business process management (BPM) are two of the most talked-about business initiatives. This paper explains the relationship between SOA and BPM. Providing a summary, details on features and benefits, and explores the value added by putting them together.

First Horizon wanted to improve the speed, quality, and reusability of its process automation projects, so it created a business process management (BPM) project methodology and leveraged a business process management suite (BPMS)

Effective mission critical installations must address the known problems and challenges relating to current and past data center designs. This paper presents a categorized and prioritized collection of power system challenges and requirements as obtained through
systematic user interviews.