Organisations of all sizes look for innovative ways to increase productivity. The freedom to work in multiple locations can improve quality of life and job satisfaction. It can also help deliver an enhanced service to clients.

Companies evaluating a remote support purchase should evaluate customer case studies to arrive at metric improvement goals, and then calculate the cost savings of those improvements. Armed
with this information, the RFP process can commence with a realistic budget in mind.

Desktop Management is a critical business practice. Since many small and medium businesses cannot justify or do not want to manage internal IT staff, they often outsource the desktop management function to local service providers.

This paper sets out to answer the question 'How do you improve the Web security of remote workers without wasting precious IT resource and budget'?

Data synchronisation is a critical technology which enables mobile users to share up to date customer and sales information in the field, even when disconnected. Evaluating a solution’s synchronisation system can help avoid problems that have doomed many CRM projects to failure.

Increased competition and more discerning clients around the world mean it’s more important than ever to stand out in the marketplace. So, how can retail banks differentiate themselves and continue to grow?

The subject of this Tech Note, is whether .11n APs can be powered via that Ethernet cable. As Farpoint Group have noted before, IEEE 802.1n is the only wireless-LAN (WLAN) technology that matters today.

Over time, 802.11n will become the dominant enterprise LAN technology – not just the dominant wireless LAN technology. Siemens is the only vendor supporting fully functional 802.11n within the 802af PoE standard.

This paper outlines the benefits remote access has to offer and provides a summary on how to get connected, security issues which need to be considered and the cost savings that can be made.